In the process of detecting devices in your home, Sense may be able to recognize the type of device, like a heater or motor, but need some help identifying exactly what this device is. That’s where device renaming comes in! With a little detective work, you can rename an unknown device in your device list, changing how it appears in your app and helping to improve device detection for the entire Sense community.
To rename a device:
- Navigate to the device details screen. You can do this by either double-clicking on one of the device bubbles, selecting an event from your timeline, or selecting a device from the Devices list under the Menu.
- Click ‘Edit’ at the top right of the screen.
- Rename the device. If you think you know what an unnamed device is but aren’t totally sure, mark it as a ‘Guess’ by tapping the slider that appears for ‘This is a guess.’ This will automatically append a ‘?’ to the end of your device’s name and will inform our data science team how strongly to weigh your name edit when refining our algorithms. No matter how you enter the name, for the sake of our data scientists, try to use at least one standard device word or phrase (correct spelling is appreciated!). For example: change “Heat 2” to “Basement Dishwasher", not to “Kenmore 1234” or “Magical dish device."
Types of unnamed devices - what could they be?
To help kick off your detective work, here are just a few examples of devices that might appear as unnamed:
Kitchen: Hot plate, electric kettle, toaster, coffee maker
Bathroom: Hair dryer, curling/flat iron, heat lamp
Bedroom: Electric blanket, waterbed, humidifier
Living room: Television
Any room: Space heater, baseboard heating, incandescent light
Utility: Dryer, hot water heater (electric)
Kitchen: Mixer, blender, coffee grinder, exhaust fan, dishwasher
Bathroom: Ventilation fan
Bedroom: Fan, humidifier
Living room: Fan, or pump in a water fountain or fish tank
Any room: Vacuum
Utility: Washing machine, sump pump, HVAC, hot water heater (gas)
*NOTE: any of the above could be a single component within a device. For example, most dryers have both a heating element to heat up the air and a motor element to tumble the clothes. As Sense continues to learn both about your house and devices in general, these may be combined and renamed by our intelligent modeling system.
Need help identifying an unknown device?
Now that you have some idea of what to look for, these strategies will help you get more information and zero in on your unnamed device in the Sense app:
Timeline Review: Scroll through your timeline to see when an unnamed device is firing. Is it at regular intervals? The same time of day each day? If your timeline is too crowded, temporarily remove some of the devices that appear frequently (ie. a fridge or furnace).
Device statistics: In the Devices view, you can select any individual device and see statistics for Average Run Time, Usage this month, Trends across the past week, and a Power meter display for the past 24 hours. This is also the view where you can rename the device, enable alerts, and choose whether or not you want it displayed on your timeline.
Notifications: Navigate to the settings menu, select ‘Account’ and you will find a notifications settings page. There, you can enable alerts for new ‘Mystery devices.’ This will let you know when a new unnamed device is detected and allow you to kick start your detective work. The device’s screen also allow you to enable the notifications for a specific unnamed device. When you see a notification for it, stop and think – what may have just turned on? If you are not home, it might be something automatic, like your hot water heater. If you are home, did someone just manually start something? The dishwasher? A hair dryer?