How do I set my billing cycle?

Viewing your energy usage in the context of your electricity billing cycle is a great way to get an idea of how device usage contributes to your bill.

 

To add billing cycle in the Sense app:

1. Navigate to 'Settings’ > ‘My Home’ > ‘Billing Cycle Start.’

2. Select the day of the month that your billing cycle begins, and tap 'Save.'

A new time period called ‘BC’ (billing cycle) will then appear in the ‘Trends’ section of the app. This will display your energy consumption and production over the previous billing cycle month.

Note: Sense does currently not factor in tiered rates, time of use rates, or demand charges. Additional discrepancies may exist between your electric bill and Sense, due to data interruptions such as power outages or Wi-Fi connection issues. If you notice a large discrepancy and do not believe it’s due to any of the reasons above, please reach out to us.