Can't create a Sense account

Creating an account is the exciting start to your Sense journey.

If you are having issues creating an account:

  • Check that you’re connected to your Wi-Fi network and that your monitor is receiving a strong signal. For more information on connecting to your Wi-Fi network, take a look at this article.
  • If you already have a Sense monitor, ensure that you are using a different email address than you did for your other monitor. We don’t currently allow multiple monitors on the same account, but we plan to in the future!