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Can't create a Sense account

Creating an account is the exciting (and crucial!) start to your Sense journey. You can only use the Sense app with a Sense monitor, and vice versa. 

If you are having issues creating an account:

  • Check that you’re connected to your Wi-Fi network and that your monitor is receiving a strong signal. For more information on connecting to your Wi-Fi network, take a look at this article.
  • If you already have another Sense monitor, ensure that you are using a different email address than you did for your other monitor. We don’t currently allow multiple monitors on the same account, but we plan to in the future!

Note: You can only create a Sense account from the mobile app.