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Phased rollout is happening! National Grid and Sense are rolling out the Sense integration in a limited number of homes. Hold off on logging in until general availability is announced. If you have a Sense-enabled meter and would like to be a part of the roll out, click here. |
What happened
The verification code you entered was incorrect. You have three (3) chances to enter the code correctly before it expires.
What to do
- Check to make sure you entered the code correctly
- Tip: Be sure to enter the code exactly as it appears without adding spaces or other variations
- Request another code with the “send again” option
- Tip: the same code will be sent within the expiration period of 5 minutes, at which point a new code will be generated
- Or, if you’re having trouble receiving the code, return to the verification screen and select a different method.