| National Grid has already begun to replace older electric meters with Sense-enabled meters in New York, and early access has been rolled out to a limited number of homes. Hold off on logging in until general availability is announced. |
Many next-generation smart meters are now able to run the Sense Home app. And we're partnering with a growing number of electricity providers to offer you Sense for free. The intelligence Sense provides helps you make choices that can save energy and reduce costs.
Learn more about how Sense partners with electricity providers:
Why do I need to link Sense to my electricity provider?
For your security, Sense verifies your account with your provider to ensure no one else can connect to your electric meter.
What information is shared between Sense and my electricity provider?
By linking your provider account to Sense, you are allowing us to receive your account details in order to verify your identity for security verification purposes.
Sense uses this information to complete the setup of your electric meter. Sense may also use zip code to power energy insights in the app, such as home compare and carbon intensity.
For more info on what it takes to connect with your Sense-enabled meter, read an overview of the setup process here: Getting started with Sense-enabled meter. You may also want to review How does Sense keep my home's data secure?
Why isn't my electricity provider listed?
Sense supports a number of providers that are rolling out Sense-enabled meters, but this process takes time. If you want us to communicate your interest to your electricity provider, please record your preference here.
What else can I do if I don’t see my electricity provider?
You can get Sense even if your electricity provider has not yet installed a Sense-enabled meter. To purchase a Sense Home Energy Monitor to install in your electrical panel, click here.