Why can’t my monitor connect to my Wi-Fi network?

Note: Sense is not currently compatible with 5 Ghz networks.


Sense needs a strong Wi-Fi connection in order to function, so making sure it is connected properly is important!

If your monitor is not connecting to your Wi-Fi network:

  • If you are still unable to connect to your Wi-Fi network, there could be an issue with your network’s signal strength. To remedy this, we recommend moving your router closer to where Sense is installed, or installing another access point.
  • If you don't see your Wi-Fi network listed but do see others, tap 'Other Network' to manually connect to your network by entering your network's details. Or if you don't see any networks listed, tap 'Continue Anyways' to manually connect.