Important Update for Wiser Energy Users
The Wiser Energy Monitor is a Schneider Electric product. Schneider has announced they’ll retire the Wiser Energy app and invite users to transition to the Schneider Home app by the end of July.
What’s Changing
The Schneider Home app has a new look, but the key features you rely on—like real-time energy tracking and cost insights—are still there. You’ll also gain access to additional functionality, including control of other Schneider products like Square D control relays and connected wiring devices at the circuit and plug level.
What This Means for You
You can continue using the Wiser Energy app for now. When you receive Schneider’s migration email, follow the steps for a smooth transition to the Schneider Home app—same monitor, new interface.
FAQs
Will I still be able to monitor my energy use?
Yes. The experience will look a little different, but core functionality stays the same.
Who do I contact for support?
With this migration, Sense will no longer be the support team for Wiser Energy Monitor customers. Please contact Schneider at 1-877-SEHOME-1.
Note: After you migrate, Sense will no longer have access to your monitor data.