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Phased rollout is happening! National Grid and Sense are rolling out the Sense integration in a limited number of homes. Hold off on logging in until general availability is announced. If you have a Sense-enabled meter and would like to be a part of the roll out, click here. |
The Sense app tells you what devices are operating in your home, and how often or how long they run. This information helps you make usage choices to save energy and money.
Select utility companies are replacing old electric meters with new Wi-Fi-enabled smart meters that run the free Sense Home app. Starting in fall 2024, some National Grid homes in Central Upstate New York will be eligible, and more homes and more regions will follow beginning in 2025.
Is this an option for me?
National Grid will notify you when they have replaced your old meter with a Sense-enabled smart meter and invite you to connect to the free Sense Home app.
Will the Sense Home app work in every home with a Sense-enabled electric meter?
The Sense Home app requires a stable Wi-Fi connection between your router or mesh-network access point and the Sense-enabled electric meter.
Homes with sufficient bandwidth at the meter, minimum interference or traffic, and a Wi-Fi access point in close proximity to the Sense-enabled electric meter are likely to connect successfully. The Wi-Fi network must be secured by a password, so no open networks or personal hotspots are reliable.
How will I know when I'm eligible?
When your answer to the following questions is yes, you will know your home is eligible to use the Sense Home app through your electric meter:
- Has your utility installed a Sense-enabled smart meter at your home?
- Has your utility invited you to connect to the free Sense Home app?
- Does your home have strong and consistent Wi-Fi via a secured network?
Can I get Sense any other way?
Yes, Sense technology is also available through the Sense Home Energy Monitor, which you can purchase to install in your electrical panel. See our website for more info.