Device Detection begins only after the following phases are complete:
- Installation and Setup: Your Sense system has been installed, you’ve registered your account in the Sense app using the Bluetooth on your phone or other mobile device, and you’ve connected the Monitor to your Wi-Fi network.
- Automatic Signal Check: Sense has completed its automatic test to confirm the installation is properly calibrated. This initial Signal Check begins after installation and setup are completed, and it may require up to 48 hours. Look here for more information on Signal Check.
Once your system passes Signal Check, you will see electrical activity in the Meter view in your Sense app. Access your Meter by tapping the icon in the middle of the navigation bar at the bottom of the app screen.
Note: You can enlarge or extend the Meter image by using two (2) fingers on the screen and stretching either up and down, or side to side.
Sense is listening to identify your first devices from within your “Always On” load. Device Detection occurs as devices are used and reused, which allows Sense to recognize the electrical pattern each device creates. As each device is detected, the Sense app will ask you to identify or name that device to ensure it accurately identifies each device running in your home. This identification confirmation is one way for you to help optimize how effectively Sense can monitor your household electricity use.
You likely won’t see any bubbles in the “Now” view over the first few days, while Sense is learning about your home for the first time. Sense may detect the first device in your home within a day of activation but, more often, it takes a few days to learn the first device and, in rare cases, a week or longer. It will likely be 2-3 weeks before as many as several devices have been detected.
Device Detection is an ongoing process, as homes are dynamic and appliances (and their use) are changeable. You should expect additional devices to continue to be detected over time.
In the meantime, you can use the Meter view to start to learn how electricity is being used in your home. Walk through your home and turn major devices on and off to identify how much energy they use — all in real time! Choose bigger devices like the dishwasher or the oven, as lights or computers or chargers don’t always produce an easily identified usage level.
For more information on how you can best work with Sense, please read this article.
And for more information on Device Detection, these articles will help: