One (or both) of the current sensors may not be fully closed or may have partially opened when the panel cover was replaced. This can result in faulty device detection as well as erroneous reports re wattage.
To fix this, the sensors' position needs to be adjusted such that the handle/trigger end of the sensor won't be disturbed by other wires or the electrical panel cover. Without fixing this setup issue, Sense will not be able to correctly identify devices.
Note: We highly recommend you contact an electrician to help resolve this issue. For questions, please reach out to customer support.
If you have an open ticket with Support and you think you've resolved the issue, please respond to that ticket to confirm that your CTs now appear to be closed and that you'd like us to verify. Once verified, please conduct a full data reset via
Settings > My Home > System > Reset Data (scroll down to the bottom -- do not select 'Factory Reset')
This will clear all historical data and learned devices from your account. However, this will allow device detection to begin with a clean slate and will allow a more accurate detection process moving forward.