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Connection Test: NTP Protocol Error

If you've received this error during your network connection test:

The response from the network time server could not be understood. This may be due to a local network error or an internet connectivity error of some kind. If the issue persists once you have verified that the network you are trying to connect Sense to is actively communicating with the internet and other devices are successfully listed as clients under the router or access point Sense is attempting to connect to, please re-try the network test.

If this issue persists further, please reach out to the Support team.