Support
Orders, Shipping, & Help
- How do I contact Support?
- What is the difference between Sense and Wiser Energy Monitor?
- What are Sense Flex Sensors?
- Purchasing
- Shipping
- Returns
Installation & Setup
- Do I need an extension cable for my 400A setup?
- Can I monitor solar and a second panel or a generator?
- Installing Sense with Generator
- Installing Sense with 400A Split Service
- Moving from two monitors to one monitor with 400A Split Service
- Need help finding a licensed electrician for your Sense installation?
Using Sense
- Downloading Your Data
- How to use two-factor authentication (2FA) with Sense
- Frequently Asked Questions: Carbon Intensity
- Using the Carbon Intensity Feature
- Always On Estimates: Frequently Asked Questions
- How to Add Always On Estimates
Troubleshooting
- Why is my account logging out automatically on the Web app?
- I’m locked out of my Sense account.
- Why can’t my monitor connect to my Wi-Fi network?
- Sense Monitor not communicating with server
- Is Sense experiencing a system outage?
- When will my devices be detected?
Integrations
- How do I integrate Wiser Home smart devices with Sense?
- How to use Sense with Google Assistant
- How to use Sense with Wemo and Kasa smart plugs
- What smart plugs are compatible with Sense?
- Smart Plugs: Frequently Asked Questions
- How to use Sense with Amazon Alexa
Release Notes
- V41.0 (iOS/Android)
- v40 (iOS/Android)
- v39 (iOS/Android)
- v38 (iOS/Android)
- Device Detection Improvements | April 2021
- v37 (iOS/Android)