Support
Orders, Shipping, & Help
- How do I contact Support?
- What is the difference between Sense and Wiser Energy Monitor?
- What are Sense Flex Sensors?
- Hours of operation
- Purchasing
- Shipping
Installation & Setup
- Do I need an extension cable for my 400A setup?
- Can I monitor solar and a second panel or a generator?
- Installing Sense with Generator
- Installing Sense with 400A Split Service
- Moving from two monitors to one monitor with 400A Split Service
- Need help finding a licensed electrician for your Sense installation?
Using Sense
- Always On Estimates: Frequently Asked Questions
- How to Add Always On Estimates
- Why don’t my bubbles add up to my total wattage?
- How to enable support for Time of Use plans with Net Metered solar
- Using the Device Timeline Feature
- Time of Use Frequently Asked Questions
Troubleshooting
- Why can’t my monitor connect to my Wi-Fi network?
- Sense Monitor not communicating with server
- Is Sense experiencing a system outage?
- When will my devices be detected?
- Why is my Sense monitor offline?
- How to run a network connection test
Integrations
Release Notes
- Device Detection Improvements | April 2021
- v37 (iOS/Android)
- v36 (iOS/Android)
- v35 (iOS/Android)
- v34 (iOS/Android)
- v33 (iOS/Android) v13 (Web App)