Support
Orders, Shipping, & Help
Installation & Setup
- Installing the Sense monitor
- Monitor users: Moving to a new home
- Installing the Sense mobile app
- How much bandwidth does Sense consume?
- Beeps or no sound after installation
- I don't have enough space in my electrical panel
Using Sense
- Downloading Your Data
- How to use two-factor authentication (2FA) with Sense
- Carbon Intensity
- Using the Carbon Intensity Feature
- Always On Estimates: Frequently asked questions
- How to Add Always On Estimates
Troubleshooting
- Why is my account logging out automatically on the Web app?
- I’m locked out of my Sense account.
- Why can’t Sense connect to my Wi-Fi network?
- Sense Monitor not communicating with server
- Is Sense experiencing a system outage?
- When will my devices be detected?