Support
Orders, Shipping, & Help
See all 7 articlesInstallation & Setup
- Installing the Sense monitor
- Installing Sense Solar
- Compatible electrical panel configurations
- What safety tests has Sense conducted?
- Beeps or no sound after installation
- Recessed panel installation
Using Sense
- Can I help Sense learn my home?
- How is the Similar Homes comparison calculated?
- How are Always On and Idle calculated?
- Why am I being asked to share my data?
- Will Sense make improvements to my detected devices?
- Why did Sense remove one of my devices?
Troubleshooting
- Why can’t my monitor connect to my Wi-Fi network?
- Sense Monitor not communicating with server
- Is Sense experiencing a system outage?
- When will my devices be detected?
- Why is my Sense monitor offline?
- How to run a network connection test
Integrations
Release Notes
- About Release Notes
- Web App v10
- v29.1 (iOS) v29.2 (Android)
- Web App v9
- v29 (iOS/Android)
- v28 (iOS/Android)/Web App v8.5
FAQ
FAQ
- When will Sense detect my devices?
- Can I help Sense learn?
- Can Sense detect all devices?
- Is Sense compatible with my home?
- How do I install Sense?
- How does Sense work?