After installing your Sense, you should hear a chime sound. If you hear repeated beeps or no sound at all, this may mean your Sense was not properly installed. Please turn off the breaker that the Sense monitor is connected to and check the following:
- The red & black power wires are connected to a 240v breaker.
- The white wire is connected to the neutral bus.
- All cables are connected to the Sense monitor.
- The labels on the current sensors are facing the same direction (either both towards or both away from the breakers). If your service mains have loops, please follow the wires to determine the appropriate direction.
For more information on installation, check out our support article on the topic.