Sense guarantees that the hardware will be free from defects in materials and workmanship for a period of 1 year from the date of delivery following the original retail purchase. If the hardware fails to conform to the warranty within the warranty period, Sense will either (a) repair or replace any defective hardware or component; or (b) accept the return of the hardware and refund the money actually paid by the original purchaser for the hardware. Sense will not replace or repair any hardware with water damage or resulting from uses not specified in the Installation Guide or other instructions provided by Sense Labs. For more details about our warranty policy, please consult our Terms and Conditions.
Sense is licensed and certified to be sold only in the US & Canada at the moment. Because of this, we will not be able to support the sale or installation of Sense outside of these markets.
Buying and installing Sense outside of this coverage will void the warranty of the product.