When you signed up to receive electricity service, your provider assigned you an account number.
Frequently asked questions
1. What is my account number?
Your account number is typically a 5-20 digit number assigned by your electricity provider to tie energy usage back to you. Every electricity provider uses a unique system, sometimes using letters before the numeric digits. Sense only asks for the numeric digits during setup.
2. Where can I find my account number?
Your account number is usually located at the top of the statement you receive from your electricity provider via print mail or email. You can also log into your provider’s web portal or app to find the number.