Many next-generation smart meters can now run the Sense Home app—and we’re working with a growing number of electricity providers to bring Sense to homes at no additional cost. With Sense, you get real-time energy insights that help you make smarter choices, reduce waste, and lower your bills.
Here’s how it works when your electric utility offers Sense as part of your smart meter:
Why Do I Need to Link Sense to My Electricity Provider?
To protect your privacy and ensure secure access, Sense verifies your identity by linking to your electricity provider. This step ensures that only you can connect to your home’s electric meter.
What Information Is Shared Between Sense and My Provider?
When you link your provider account to Sense, you allow us to:
- Receive limited account details for identity verification
- Complete the setup of your Sense-enabled smart meter
- Use your ZIP code to offer insights like carbon intensity and home comparisons within the app
- We take your data privacy seriously. Learn more
How Do I Get Started With a Sense-Enabled Smart Meter?
For a step-by-step guide to connecting Sense with your new meter, visit:
👉 Quick-Start Guide: Connecting the Sense Home App to Your Smart Meter
What If My Electricity Provider Isn’t Listed?
- The rollout of Sense-enabled smart meters is ongoing. If your provider doesn’t appear yet, don’t worry—we’re adding new ones all the time.
- Want us to share your interest with your provider?
👉 Let Us Know Here (scroll down the page)
Can I Still Use Sense Without a Sense-Enabled Meter?
Yes! The Sense Home Energy Monitor, which installs in your home’s electrical panel. (No longer available for purchase)