Hours of Operation
Eastern US time zone | Monday through Friday 9am - 5pm
Contact us
For issues that require a deeper look, or complex technical diagnostics, please Submit a Support Ticket.
This allows our technical specialists to review your system history and run diagnostics before reaching out to you with a solution.
Available Support Options
Live Chat: Type "connect to agent" in the chat widget during business hours to speak directly with a support representative.
Email: Send us a message anytime, and our team will follow up with you during standard operating hours.
24/7 Self-Service with Our AI Agent For instant help at any time, use the AI Support Agent in the bottom-right corner of our Help Center.
- Instant Answers: It can instantly troubleshoot pairing issues, locate guides, and resolve common questions.
- Easy Escalation: If the AI cannot solve your issue, it will immediately give you the option to contact our human support team.