Unfortunately, Sense does not currently offer on-demand phone support at this time. However, we are happy to continue assisting you via email with any questions or concerns you might have! In the event that we believe a phone call would be more effective in resolving this issue, our support team will coordinate.
In the meantime, please visit our self-service help center to answer some of your questions. If you do not find the answer to your questions, select "not helpful" and you will be routed directly to our support forum. Our Support team can be reached during our scheduled business hours Monday through Friday, 9am - 6pm EST!