The Sense Web App is Staying Available
Last Updated: October 2026
Applies to: All Sense Users
Earlier this September, we announced that the Sense web app was scheduled to be decommissioned. However, after receiving invaluable feedback from our Sense users about how much you rely on the web browser experience–whether for analyzing long-term trends at your desk or viewing high-resolution energy data on a larger screen- we have reversed this decision. The Sense web app is staying.
We have found a way to keep the web platform fully operational while continuing to focus our development resources on improving the Sense mobile app.
What This Means for You
There is no action required on your part. You can continue monitoring your home's energy exactly as you do today:
- No Disruption: You can continue to log in via your desktop or laptop web browser at home.sense.com without interruption.
- Data Preserved: Your historical energy data, custom device settings, integrations, and account details remain fully intact and secure.
- Dual-Platform Access: You will continue to have access to Sense on both the mobile app (iOS and Android) and the web app.
We want to thank everyone who took the time to share their thoughts, use cases, and feedback with our support and product teams. Your insights directly shape the future of Sense, and we are incredibly glad we could find a path forward that keeps the web app available for our users.
Have additional questions about using the web app? Please browse our Help Center or reach out to Sense Support.